Spela Casino was launched in 2018 and is much more popular than some of its sister sites. Its operator, Genesis Ltd, has years of experience in the gambling industry.
Spela Casino may have some high wagering requirements, but you have a good amount of time to meet them and can also claim 100 Free Spins!
Spela Casino is a colourful site with everything you need easily accessible on the left-hand menu.
Spela Casino offers 24/7 customer support via Live Chat which is a huge plus. There's also a phone number and email that players can reach out to.
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Spela Review
Spela Casino launched in 2018 and took its name from the Swedish word “to play”. The casino has since expanded beyond the Scandinavian market and has found success worldwide.
Our Spela Casino review looks at what makes Spela so appealing, so read on to see if this casino can deliver style and substance in everything it does.
Spela Casino UK Licensing, Safety and Trustworthiness
For our Spela Casino review, we want to determine whether the operator makes the grade in terms of quality and security, and the first thing we look at is whether it has a licence. The UK Gambling Commission and Malta Gaming Authority both license Spela. Two licences from such well-respected organisations is an excellent start.
That’s not the only way we can determine if the casino is trustworthy. We also looked at how Spela Casino takes care of your information and funds. It keeps your data private using encryption technology and has a privacy policy that sets out how it handles your details.
When it comes to the games, Spela Casino makes sure they are fair by working with providers whose titles are independently reviewed by Technical Systems Testing (TST) or eCOGRA.
Part of the process includes looking at random number generators (RNGs) to ensure the games’ results are legitimate.
Spela Casino Is Legitimate
Two of the most thorough gambling authorities’ licences were the first points that impressed us about Spela Casino’s operation. We felt even more secure and happy playing there because of the attention to detail in setting out the security methods, game fairness and privacy policy.
We’re not surprised that the casino has a reputation as a fun and trusted place to play.
Our Verdict:
Since Spela has all its bases covered, it gets 5/5.
How We Tested Spela Casino
To get a feel for an operator, we like to explore the website, try out the features, and understand what it means to be a customer there. To get the measure of Spela Casino, we took a systematic approach to test the site.
1. Bonus and offers analysis
The Spela Casino bonuses were the first thing to come under the microscope. That’s because it’s often the first thing that will draw you to a site. On our list of things to look for are the welcome offer, a VIP or loyalty scheme, ongoing offers and wagering requirements.
2. How easy is it to open a new account
We got to grips with the registration process at Spela Casino. Our main aim was to find out how long it takes and what information you need to complete and verify your account.
3. Things you need to know about its deposit methods
Before you can play, you need to deposit funds into your account. We tested the payment methods at Spela Casino to see what your options are.
On top of that, we check whether there are any fees, how long it takes, and what currencies you can use.
4. What its game selection looks like
We tested the Spela Casino catalogue by looking at the number of games it has. We are also interested in variety, including slots, jackpots, and live casino games.
There should be an entertaining mix of popular titles and unique opportunities.
5. The play experience
Looking beyond facts and figures, we played at Spela Casino to understand the whole experience. That includes launching the site, loading the games, reading the rules and playing in tournaments.
6. How withdrawing works
If you’ve added money to your account and played, you’ll want to withdraw your winnings at some point. We went through Spela Casino’s process to check how long it takes, whether there are any fees and the cash limits.
7. What do you do if you run into issues
When things don’t go to plan, you might need some help. We tested the Spela Casino customer support.
That involved reaching out to them by its available contact methods. We looked at response times, as well as how friendly and useful the answers were.
Welcome Offers and Promos – Grab a Bonus at Spela Casino
For new customers, you’ll get the best of the Spela Casino bonuses. The welcome offer is a deposit match. For the first deposit, you’ll get 100 bonus spins and a 100% match up to £100.
The spins are awarded in sets of 20, and you can use them on the Starburst slot. You’ll have 72 hours to use the spins. The bonus funds are available for 14 days.
You’ll need to wager the bonus 40 times before you can withdraw your funds. That means 100 x 40 = 4,000 if you’ve deposited the maximum amount.
Games contribute to the wagering requirements differently. Video slots count 100%,classic slots are 75%, table games are 10%, and blackjack is 5%. Check the full terms and conditions for excluded games.
You can opt in to receive the first bonus. The minimum amount needed to trigger the bonus is £10.
Promotions and Tournaments
There’s an alternative to the Spela Casino welcome offer that gives you a 100% deposit match of up to £100 to spend in the live casino.
Otherwise, there are plenty of opportunities to participate in tournaments, such as Spela’s own tournaments with big cash prizes.
There are also regular rewards for depositing on a Monday or a Friday, where you can get free spins or bonus funds.
Spela Casino Has A Lot To Offer
Overall, Spela Casino knows how to deliver enticing promotions. We like the fact that you can opt for the regular welcome offer and get the spins for a slot game, or if you prefer the live casino, you don’t need to miss out.
Another strong point is the regular promotions and tournaments section; these are updated often, which would definitely keep us coming back.
The only downside is the expiry time for the funds and spins. It’s not the most challenging we’ve seen, but 30 days is always better than 14.
Our Verdict:
Besides the wagering requirements, everything is spot on, so it scores 4/5.
Register a New Account With Spela Casino
When it comes to creating an account, there’s a simple two-step process to follow at Spela Casino. You start by clicking the green ‘Sign Up’ button on mobile or desktop.
You’ll need to create a username and password, plus enter your email address.
For the second step, you’ll need to fill out your name, address, date of birth and phone number. If you agree to the terms and conditions, the final part is to click ‘Sign up’.
Spela Casino Has A Quick Registration Process
We were impressed with how smooth and quick the process was. The currency, country, and phone number prefix were already filled out for the UK, so we just needed to add a few personal details.
Our Verdict:
It’s a painless procedure and earns 5/5.
Spela Casino Payment Methods
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Debit Card | 10 Minutes | 2-5 Days |
MasterCard | Debit Card | 10 Minutes | 2-5 Days |
Boku | Mobile payment | 10 Minutes | 24 Hours |
Paysafecard | Prepaid Card | 10 Minutes | N/A |
Skrill | e-Wallet | 10 Minutes | 24 Hours |
ecoPayz | e-Transfer | 10 Minutes | 24 Hours |
Neteller | e-Wallet | 10 Minutes | 24 Hours |
PayPal | e-Wallet | 10 Minutes | 24 Hours |
New Players at Spela Casino Have Several Options
We’re pretty happy with the choice of payment methods at Spela. There are traditional card payments and Boku, as well as a range of e-Wallets and prepaid cards.
They can all be used in GBP. The only addition we can think of would be cryptocurrency.
Our Verdict:
It almost has everything; we give it 4/5.
Games You Can Play at Spela Casino UK
There are over 1300 games in the Spela Casino lobby. The number isn’t everything, but you’ll likely find something to keep you entertained.
You won’t find any branded titles or exclusives. However, most of the games are available to try in demo mode.
The largest selection is the slots. They’re arranged in categories like jackpots, Megaways and feature buy. Popular titles include Book of Dead, Starburst, 9 Lions, and Piggy Riches Megaways.
In the casino games section, you’ll find table classics like roulette, blackjack and baccarat. The other games category has offerings like Dream Catcher and Monopoly. Live table games include speed blackjack and immersive roulette.
Game Providers
Although the list of game providers is a short one, there are some big names on there, including NetEnt, PlaynGo, Microgaming and Pragmatic Play.
Other well-known studios that supply games are Red Tiger Gaming and Big Time Gaming. There are also smaller studios like SkyWind.
The live casino games come from Evolution Gaming, one of the biggest providers of live stream options.
Spela Casino’s Lobby Doesn’t Disappoint
We were impressed to find more than 1000 titles to play and even happier when we saw the selection.
The games are neatly arranged in categories, and each section has plenty of choices; there’s no time to get bored with so many games from top providers on offer.
Our Verdict
We can’t fault the quantity or quality; it scores 5/5.
Time to Collect Your Winnings? Here’s What You Need to Know
The withdraw option is available in the top corner of the screen at all times. Click on it to launch a pop-up that gives you your current balance and the payment options you can use to withdraw.
The minimum amount you can withdraw is £10. There’s a fee of 2% or at least £1.70 per transaction.
You’ll need to verify your account before your first withdrawal. This process usually involves uploading documents that prove your identity, age, address and that show you have access to the payment methods used.
Withdrawal Process at Spela Casino Could Be Improved
We were happy with the process of requesting a withdrawal, and in most cases, the money will be in your account in 24 hours. The verification procedure is clear and didn’t cause too many issues.
However, we’re disappointed to see that there’s a fee for each transaction.
Our Verdict
Everything works well, apart from the fee, which is not something you find at every casino 3/5.
Customer Support
Contact: | Average Answer Time | |
---|---|---|
[email protected] | 24 hours | |
Phone | 16472646246 | 10 mins |
Live Chat | 24/7 | 5-10 min |
Support is available in English on the phone, via email, and for registered customers through live chat.
You can also use the FAQ to find articles that discuss payments, account verification, and more.
Spela Casino Offers a Good Level of Support
We’re pleased to see three ways you can get in touch with the team at Spela Casino. The response times are great.
You can expect someone to be dealing with your query quickly, but also in a professional manner.
Our Verdict:
It would be better if live chat were available before you register, so we score it 4/5.
Responsible Gambling
There’s a dedicated responsible gaming (RG) section in the website footer. Not only does it provide information and questions to help you recognise a gambling problem, but it also has tools and links to external guidance.
The self-exclusion tools and limits are comprehensive, as are the links to advisory sites.
Spela Casino Takes Responsible Gambling Seriously
We could clearly see that Spela Casino is committed to RG. The tools and number of links are impressive and would genuinely help someone in a difficult situation.
Our Verdict:
We couldn’t fault it, so it earns 5/5.
Conclusion
Spela Casino has so many strong points that it almost makes it easy to overlook the negatives. The game selection is diverse, the registration procedure flows smoothly, and the bonuses are generous.
On the other hand, the withdrawal fee is a bit off-putting since many other casinos provide this service for free.