74
Rating
Popularity

70/100 Reviewed by CasinoHawks.com

80/100 Reviewed by CasinoHawks.com

75/100 Reviewed by CasinoHawks.com

80/100 Reviewed by CasinoHawks.com

Summary

PocketWin is an online casino created by In Touch Games in 2010. It offers players exclusive slots, table games, and a bingo room. The casino accepts several payment methods, including PayPal, VISA, and Mastercard, with a minimum deposit and withdrawal amount of £5. You can contact support via email or live chat.
Exclusive games developed by In Touch
Licensed and regulated in the United Kingdom
24/7 live chat support
The game selection is limited
It doesn’t have a live casino section

Details

Name
PocketWin
Launched
2023
Licenses
PocketWin is operated by In Touch Games Ltd, IWG Spaces Crossway, 156 Great Charles Street, Birmingham, B3 3HN. In Touch Games Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 2091.
VIP program
No

Game offerings

Game types

Blackjack Blackjack
Roulette Roulette
Slots Slots

Payment

Payment options

Bank Transfer Bank Transfer
Mastercard Debit Mastercard Debit
PayByPhone PayByPhone
PayPal PayPal
PaySafeCard PaySafeCard
Visa Debit Visa Debit

Deposit

Minimum deposit
£5

Withdrawal

Minimum withdrawal
£5

Customer Service

Telephone

Telephone support
Yes
Telephone number
01384 884469

Email

Email support
Yes
Email address

Live chat

Live chat support
Yes

PocketWin Review

PocketWin was developed by industry veterans with over 20 years of iGaming expertise. You can get started at this online casino with an exciting welcome package containing a free offer and a deposit bonus.

What You’ll Learn With This PocketWin Review

We’re constantly searching the web for sites to add to our casino reviews. PocketWin was tested according to several strict criteria, which you can see below:

  • Licences – We verified if the casino is safe and legit by looking into its licences.
  • Bonuses – We checked the bonuses available at the casino and what they reward players.
  • Registration – We registered an account to see how easy it is to get started at PocketWin.
  • Deposits – We looked through the deposit methods available and their limits.
  • Games – We tested the site’s games regarding their quality and diversity.
  • Experience – During our testing, we also evaluated the customer experience when navigating the site.
  • Withdrawals – We created a few handy guides to help you set up a withdrawal at the casino.
  • Support – We evaluated the casino’s customer support efficiency and expertise.

PocketWin Licensing, Safety, and Trustworthiness

PocketWin is licensed by the United Kingdom Gambling Commission (UKGC), which is often considered one of the strictest licences in the business. As such, PocketWin protects players who choose to play at this online casino.

Licences PocketWin has

  • United Kingdom Gambling Commission account no. 2091 – Issued in 2010.

Why is PocketWin safe?

We all know that licences are crucial to ensure an online casino’s safety. But how else  can you be sure a site is secure and fair? Here are a few examples of how PocketWin protects its players:

  1. 128-bit SSL encryption – This encryption protocol ensures that transactions are kept private.
  2. GDPR policies – The General Data Protection Regulation (GDPR) is a set of European guidelines that dictate how companies should treat their customers’ data.
  3. KYC policies – Know Your Customer (KYC) protocols identify players and prevent fraudulent activity.
  4. RNG testing – Games are regularly tested by independent auditors to ensure fairness.
PocketWin is all about the safety of its players
By being licensed by the UKGC, PocketWin ensures the protection of its players every step of the way. You shouldn’t have issues playing at this online casino.

Welcome Offers And Promos – Get Started With a Bonus at PocketWin

After signing up at PocketWin, you’ll unlock several exciting and potentially rewarding casino bonuses, including a deposit match bonus of 200% up to £100 and other regular promotions.

For your convenience, PocketWin made it incredibly easy to claim a bonus. Visit the promotions page, and you’ll quickly find all the bonuses you’re eligible for. It’s as simple as that.

Welcome bonus – £10 free bonus + 200% up to £100

New players are instantly rewarded with a £10 bonus. You can use this offer to play every game you’d like, including slots and table games. This bonus is subject to a 40x wagering requirement, maximum winnings of £50, and a time limit of 14 days.

Additionally, you’ll receive a deposit bonus of 200% up to £100 after you make your first deposit of at least £5 at PocketWin. For instance, if you deposit £20, you’ll receive an extra £40 to play with. 

The deposit bonus also has a wagering requirement of 40x. If you receive a £40 bonus, you’ll need to wager £1,600 before being eligible for a withdrawal. Players have 30 days to claim this offer and seven days to play through it.

PocketWin free spins

Players who register at PocketWin may occasionally receive free spins as part of the Game of the Month promotions. After receiving a free spins bonus, you’ll be able to play select slots with a chance of winning real money rewards.

PocketWin no deposit bonus

No deposit bonuses are a part of the Weekly Bonuses or Game of the Month promotions, allowing you to try slots and table games for free. To receive these offers, all you need to do is play your favourite games. If you’re one of the lucky winners, you’ll be able to claim this offer directly through your profile.

PocketWin cashback bonus

PocketWin didn’t offer a cashback bonus at the time of writing.

PocketWin promotions and tournaments

The only special seasonal promotion at PocketWin is the Game of the Month Bonus. With every new game released, players will have the chance to receive unique prizes, including free spins, no deposit bonuses, and other offers.

PocketWin VIP program

Unfortunately, PocketWin doesn’t have a VIP program. However, the casino benefits from a referral system that allows you to claim a bonus of £7 plus 50% of your referral’s deposit. You can invite up to six new players per month.

A VIP program could take PocketWin to the next level
Even though its referral bonus is one of the best, we’d appreciate having access to a VIP program. This could help PocketWin stand out from the competition.

Register An Account at PocketWin

Signing up for an account at PocketWin is as easy as it gets. Visit the online casino and click the “Join” button. Then, enter your phone number, verify it via SMS, and enter your details.

Documents and information required

As part of the regulations imposed by the UKGC, players must verify their identity before getting started at PocketWin. You’ll need to submit the following information:

  1. Identification document – Driving licence, passport, birth certificate, ID card, and others.
  2. Proof of address – Bank statement, utility bill, council letters, etc.
Getting started with PocketWin is straightforward
PocketWin managed to simplify the registration procedure while complying with the UKGC’s regulations. You’ll be able to join in only a couple of minutes.

PocketWin Payment Methods

You can deposit at PocketWin using VISA debit, Mastercard debit, PayPal, Paysafecard, or your phone bill. Withdrawals are supported through debit cards, PayPal, and bank transfers. For more information about payments, please refer to the table below:

Payment MethodMinimum DepositMaximum WithdrawalAverage Deposit TimeAverage Withdrawal Time
VISA debit£5Not statedInstant2 to 5 days
Mastercard debit£5Not statedInstant2 to 5 days
PayPal£5Not statedInstant2 to 5 days
Paysafecard£5N/AInstantN/A
Pay by Phone£5N/AInstantN/A
Bank TransferN/ANot statedN/A2 to 5 days
The payment options offered at PocketWin are enough for most players
PocketWin offers a fair amount of deposit and withdrawal methods that should cover your needs. However, we reckon it could use a few alternatives, such as Skrill and Neteller.

Cryptocurrency Available at PocketWin

PocketWin doesn’t accept cryptocurrency.

Games You Can Enjoy at PocketWin

As with other In Touch Games casinos, PocketWin only has exclusive games developed by this company. However, we wouldn’t consider that a disadvantage, as the provider is known for its high-quality titles with fair RTP rates. Please read through the following section for more details about PocketWin’s games.

Exclusive and branded games

Every game available at PocketWin is exclusively developed by In Touch Games casinos. As such, you won’t find these titles on casino sites that aren’t run by In Touch. The selection includes several entertaining games, such as Golden Rings, Lucky Forest Casino, and Viking Lightning Spins.

On the other hand, there are no branded games at PocketWin. That shouldn’t stop you from enjoying a pleasant experience, though.

Recommended slots to play at PocketWin

At the time of writing, PocketWin has 72 slots available. Every game has an exciting jackpot, currently starting at over £27,000. Our favourite games include Race to the Top, Super Spins Freakshow, and Mega Pots o’ Gold.

PocketWin lobby
PocketWin lobby

PocketWin live dealer games

Sadly, PocketWin doesn’t have a live casino. The only table games available include virtual roulette and blackjack. There are, however, live bingo rooms.

PocketWin game shows

There are no game shows available at PocketWin.

Game providers

PocketWin’s games are exclusively developed by In Touch Games and its B2B subsidiary, Slot Factory.

PocketWin shows that single-provider casinos can remain competitive
Offering games from a single company can be considered a positive aspect, as the staff is highly trained to offer helpful solutions if issues arise. However, PocketWin could benefit from live casino table games.

What You Should Do to Withdraw from PocketWin

You shouldn’t experience difficulties setting up a withdrawal at PocketWin. After requesting a withdrawal, you’ll receive your funds between two and five days, depending on the method selected. Check out our guides below for more information about withdrawals:

How to withdraw from PocketWin

Here’s what you should do to withdraw from PocketWin:

  1. Go to the site’s menu, click “Banking”, and press “Withdraw”.
  2. Choose a withdrawal method – Bank transfer, debit card, or PayPal.
  3. Enter your account information and the amount you wish to withdraw.

Important information about withdrawals

The following information can improve your withdrawal experience:

  1. Some payment methods, such as PayPal, are only available to players who previously used the method to deposit.
  2. You’ll have to verify your identity before you can play at PocketWin.
Nowadays, most online casinos can process withdrawals within 24 hours, especially using e-wallets. However, withdrawals at PocketWin can take up to five days.

PocketWin Customer Support

You can contact PocketWin through live chat or email. The staff is highly trained, answering your questions in only a few minutes. Check out to contact support through the table below:

ContactAverage Answer Time
Email[email protected]Up to 24 hours
PhoneNot availableN/A
Live ChatAvailable to registered playersUp to 3 minutes
Twitter Not availableN/A
Facebook @pocketwinNot stated

Currently, PocketWin only offers support in English. If you don’t wish to contact the team, you can always find answers in the casino’s extensive FAQ section.

PocketWin’s live chat is only available to registered players
Several players use live chat to learn more about casinos before signing up. We believe everyone should be able to use the PocketWin live chat feature, not just registered players.  

Mobile Experience

As the name implies, PocketWin is all about the mobile experience. The casino works on any device, whether iOS or Android. Alternatively, you can download individual games directly to your phone or through the App Store and Google Play.

Download your favourite games with PocketWin
One of the things we liked about PocketWin is that you can download games individually. Select a game, enter your phone number, and click the download link to get started.

Responsible Gambling

UK-licensed casinos are required to follow extensive regulations regarding responsible gambling, and PocketWin is no exception. The site allows you to limit your deposits and download your betting history. You can also find links to gambling addiction organisations and blocking software.

PocketWin helps you gamble responsibly
PocketWin knows that gambling is only fun when it’s done responsibly. As such, it offers plenty of tools designed to help you stay in control.

Industry Awards

PocketWin hasn’t been nominated for any awards.

Enjoy Fantastic Casino Games With PocketWin

Overall, we liked PocketWin. It shows that single-provider casinos can be competitive and fun, even though they don’t have a broad game selection. 

However, we’d appreciate having access to a live casino and a wider variety of table games. We also believe PocketWin should offer its live chat feature to all players. Nonetheless, we rate it 7/10.

Casinos Like PocketWin

Discover other casinos similar to PocketWin:

  • mFortune
  • Dr Slot
  • Cashmo

Frequently asked questions

Yes. PocketWin is a legitimate casino created by In Touch Games, a reputable iGaming company licensed in the United Kingdom.
Yes. Players can grab free spins as part of the Game of the Month promotion.
At the time of writing, PocketWin offers 75 games.
Currently, the demo play feature is banned in the United Kingdom.
PocketWin’s minimum deposit is £5.
PocketWin’s minimum withdrawal is £5.

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