NYSpins is one of the smaller online casinos out there, which generates around $5 million in yearly revenue. Neither the casino, nor its operator, Superply Ltd, have won any awards, but the site is gaining popularity among players in various countries.
NYSpins offers a wager-free spins bonus to UK customers, which is a great plus. Its 100% bonus, however, is subject to high wagering requirements.
We love the neat and themed platform at NySpins. It's quick and easy to register, game navigation works great, and there are enough payment options to satisfy player demands.
The support team at NySpins is quick to reply to client's queries, and has been very professional also in addressing any complaints and feedback on online forums.
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NYspins Review
Inspired by the city that never sleeps, NYspins is a slots-focused online casino operated by SuprPlay Limited, a company based in Malta.
NYspins is characterized by its neat platform, populated by hundreds of games that are very well ordered under different categories; from bonus games to jackpots, table games and arcade to live casino, variety doesn’t seem to be lacking here!
But what else makes NYspins Casino worth joining, and what does it have to offer British players specifically? This is precisely what I’ll explore in this NY Spins Review
What is NYspins offering?
Licence | ✓ | UK Gambling Commission, Malta Gaming Authority |
Bonuses | ✓ | 100% up to £50 + 50 Real Money Spins |
Payment Methods | 9 | VISA Debit, Debit Mastercard, Neteller, Skrill, PayPal, Paysafecard, Ecopayz, Trustly, MuchBetter |
Casino Games | 6 | Slots, Jackpot Games, Roulette, Blackjack, Baccarat, Arcade, Live Casino |
Providers | 15+ | Big Time Gaming, Elk Studios, NetEnt, Microgaming, Yggdrasil, Nolimit City, Play’N GO, Big Time Gaming, Blueprint, Pragmatic Play, Quickspin, Playson, Push Gaming, Evolution Gaming & more |
Mobile App | ✗ | No, play via the browser |
Reward Program | ✓ | Points System & Marketplace |
Minimum Deposit | ✗ | £20 |
Min Withdrawal | ✓ | £20 |
Customer Support | ✓ | Email, Live Chat |
NYspins licensing, safety and trustworthiness
NYspins is licensed by both the UK Gambling Commission and the Malta Gaming Authority. This guarantees that British players will be safeguarded as stipulated by the latest gambling regulations in the UK, and need not worry about security and fair play.
- Security of Funds and Personal Information
NYspins does not provide specific information on how funds are stored. But like all other sites licensed by the UK Gambling Commission, it uses SSL encryption to protect players’ data.
2. Fairness of Games
The games on offer at NYspins are by licensed providers that supply hundreds of other online casinos. Each of these providers is subject to independent testing by third parties, and has also acquired a license to cater specifically to the UK market.
Not much information on security measures, but licenses attest to its safety and trustworthiness
NY Spins does not provide much information on how it stores players’ funds. That said, the security of funds at a UK-licensed casino is not a major concern these days. Casinos have to comply with very strict requirements in order to retain their license, and I’m sure that NY has everything in place given its entry into the market.
How I tested NYspins
When I review an online casino, I take a look at various aspects which are likely to affect the player’s experience:
1. Bonus and offers – I take a look at the terms and conditions of all bonuses and offers to check if they are really worth claiming.
2. Ease of registration – I complete the registration form myself to check how long it takes to open a new player account.
3. Deposits and withdrawals – I have a look at what payment methods are available, and any other things that players should be aware of in relation to withdrawals (limits, fees, etc).
4. Game selection – games are the highlight of any casino, and I like to check if there’s enough variety to meet the demands of today’s players.
5. The gaming experience – I check out how easy it is to browse for games, how fast and user-friendly the platform is.
6. How withdrawals work – I check out the withdrawal timeframes and any limitations related to withdrawals.
7. What to you do if you run into issues – I check which support channels are available and contact the team to verify how responsive they are!
New to the UK market, NYspins Casino is offering all new players an interesting welcome offer made up of both bonus money and free spins.
This welcome bonus will be awarding all new players who deposit for the first time, up to £50 in bonuses + 50 real money spins.
What to learn how to claim and make use of this bonus!? Then keep on reading and find out everything you need to know!
NYspins Casino Bonus & Promotions
NYspins welcomes new British players with an enticing welcome offer consisting of both bonus funds and spins.
The process requires a manual opt-in to receive the 100% deposit match up to £50 and the 50 real money free spins.
To be eligible for the promotion you need to deposit £20 or more. Since this is a deposit match, the bonus you will receive will be of equal value to your deposit, unless you deposit more than £50, in which case the bonus would still be £50.
The amount you deposit does not reflect on the free spins, which are awarded in full regardless of the amount deposited.
And speaking of free spins, these can only be used on the Book of Dead slot and come with no wagering requirements – that makes them the highlight of the NY Spins Bonus!
Terms & Conditions
Maximum £50 bonus. Minimum deposit: £20. Deposit Bonus wins are capped at £500. Max bet with active bonus: £2. Wagering requirement 100% match deposit bonus: 30 times sum of deposit + bonus. Winnings from Free Spins are credited as Real Money without wagering requirement. Some games may not be played with an active bonus. Games may contribute differently when wagering a bonus. Deposit Bonus expires after 30 days if wagering requirement has not been met. Free Spins expire after 3 days. One bonus allowed per person, address, device, IP. Additional terms and conditions apply
Promotions and Tournaments at NYSpins
NYSpins sends out its promotions and campaigns to players via email. Sadly, there is no Promotions page on the website. From this we assume that the casino runs personalised offers rather than regular promotions or tournaments.
Loyalty program
All players at NYSpins will collect points for their real-money gameplay. These are used to unlock different levels of the loyalty program, which is a themed program inspired by various locations or buildings in New York. To unlock a level, you have to head to the Marketplace and have enough points for that level.
Depending on which level you unlock, you can get free spins or a cash bonus, with no other deposit required.
For every £1 you spend, you get 250 points. This will be added to your points debt, and the points will then be released to you depending on your winnings or losses. The system is a bit complex to understand, but apparently, the casino will owe you more points if you lose. The number of points granted to you also depends on how big your win is.
Decent Welcome Bonus & Points Scheme, but sadly no tournaments
There are both pros and cons to the NYSpins welcome bonus. The wagering on the match bonus is too high to be of much attraction, but the wager-free spins are definitely not to be missed!
The Marketplace is an original idea, but the way in which points are released is a bit unclear to me. You simply have to play and see how things unfold!
I was also sorry to see that there are no tournaments, prize draws or regular promos featured on the NYSpins site. The casino does promise to send you regular offers by email, but it would have been good to know exactly what’s on offer.
Register for a new account with NYSpins
Registering for an account with NYSpins is pretty straightforward, but being a licensed UK casino, there are some additional requirements to fulfill.
- Head to the NYSpins registration page.
- Enter your email and other details
- Set your log in details
- Confirm your country and age
- When all of this is setup, you need to upload certain documents for verification
You need to submit your proof of identity and proof of address before you are allowed to play games and claim the NYSpins bonus.
Rather lengthy but necessary registration process
You cannot register and play straightaway at NYSpins. Apparently, you need to send in your verification documents before you’re allowed to claim the welcome bonus.
Usually, casinos require these documents at a later stage, when you’re about to make your first withdrawal. That said, I don’t think it’s a bad idea to ask for them right away, to avoid delays with withdrawals later on.
The only downside to this method is that you aren’t even allowed to play games for free before the verification procedure is complete.
NYSpins payment methods
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Debit Card | 10 Minutes | 2-4 business days |
Mastercard | Debit Card | 10 Minutes | 2-4 business days |
PayPal | e-wallet | Instant | Instant |
Skrill | e-wallet | Instant | Instant |
Neteller | e-wallet | Instant | Instant |
MuchBetter | e-wallet | Instant | Instant |
Ecopayz | e-wallet | Instant | Instant |
Trustly | Online banking | Instant | Instant |
Paysafecard | Prepaid card | Instant | / |
Great choice of payment methods for British customers
NYSpins supports the most widely-used e-wallets and debit cards. You have a good choice here when it comes to payments, there’s no doubt about that!
Games you can play at NySpins
The game selection at NYSpins is one of the main reasons why you’d want to hang out on this platform. I had a look at each game category to ensure that my first impression was correct:
- Slots Selection
The slots at NYSpins are to be found under different categories, depending on their features. You can browse for megaways slots, bonus games, jackpots, drops and wins games, classic slots and high volatility slots.
There are 24 jackpot games in total, among them the most famous progressive slots by Microgaming and NetEnt.
The selection of drops and wins slots features games by Pragmatic Play, who are part of a network-wide promotion involving daily cash drops.
- Table games
The selection of digital table games on offer is a bit limited, with some variants of Roulette, Blackjack and Poker.
There are also 2 arcade games and a Jade Puzzle game for those who fancy something a bit different.
- Live casino
NYSpins features a live casino thanks to its partnership with Evolution Gaming.
There are multiple tables of VIP Blackjack to join, as well as other variants like Free Bet Blackjack.
There are also multiple Live Roulette games as well as Roulette tables streamed from land-based casinos, such as the Dragonara Roulette and The Hippodrome Online Casino Roulette.
You can also try Evolution’s Caribbean Stud Poker, Casino Hold Em and Live Three Card Poker, as well as a couple of Live Baccarat games.
- Game shows
At NYSpins, you’ll also have access to some of Evolution’s popular Game Shows. These include Crazy Time, Deal or No Deal Live, and Lightning Roulette.
For some reason, NYSpins doesn’t offer the entire suite of game shows by Evolution. I was unable to locate key titles like Dream Catcher and Mega Ball.
Game Providers
Of course, a casino’s game collection depends on the providers it has partnered up with. At NYSpins, you’ll find most of the big names in the slots industry.
- Slot Providers: NetEnt, Microgaming, Yggdrasil, Play N Go, Pragmatic Play, Big Time Gaming, Playson, Elk Studios, Nolimit City and Thunderkick are just some of the providers whose games you’ll find at NY Spins.
- Live Casino Providers: The live casino tables are streamed solely by Evolution Gaming.
The slot selection exceeded my expectations
It’s difficult not to find something to your liking at NYSpins. The casino’s partnership with multiple leading slot providers ensures that you can try out games in different styles and with different features. I also liked the different categories on the menu, allowing you to locate slots according to certain features.
The live casino and game shows selection is small in comparison to other competitors. This is where I hope to see new titles being added soon!
Time to collect your winnings? Here’s what you need to know
You can use all the payment methods listed in the table above to make your withdrawal from NYSpins Casino, with the exception of Paysafecard.
The casino imposes a minimum withdrawal amount of £20 and a maximum limit of £10000 if you use e-wallets.
On average you can expect a processing time of between 2 to 4 days.
Easy to request a withdrawal, but verification may be lengthy
NYSpins takes player verification very seriously, and there have been some complaints of a lengthy withdrawal process. However, if you have your documents on hand, this shouldn’t be a problem.
It’s also great to have so many withdrawal options, especially the good choice of e-wallets which ensure that you’ll get your money instantly once your request is approved.
Customer Support at NYSpins
Contact: | Average Answer Time | |
[email protected] | 24-48h | |
live chat | Available 24/7 on their website | 2-5 min |
The two main support channels available at NYSpins are live chat and email.
I was surprised that I couldn’t find a Help Center or an FAQ section, as is the case at most online casinos out there. You will find some important information of you head to the menu at the bottom of the homepage though, where the payment methods, bonus terms, general terms and the Responsible Gambling policy are explained.
Prompt and friendly Live Chat Support
I tested out the live chat support myself to check how long it takes to get a reply and I was happy with the result. A helpful agent replied to me within 2 minutes!
The team at NYSpins is responsive and cares about its customers. I would have loved a help center with additional information on the withdrawal process and other issues, but I’m happy to see that there will be human help whenever it’s needed!
Responsible Gambling
As a licensed UK casino, NYSpins has responsible gambling measures in place to help prevent excessive gambling. Its policy is clearly set out on the website, where the below tools are also listed and explained
- The option to set loss, deposit, session and wagering limits
- Account closure
- Self-assessment tool
- Link to the GAMSTOP Multi-Operator Self-exclusion
- Self-exclusion facility
- Time-outs
- Session Timers
- Reality Checks
Everything is in place to protect players
NYSpins offers all the tools necessary to limit or stay in control of your gambling. The site also provides a lot of information on other things you can do to avoid developing a gambling addiction, such as how to avoid getting gambling ads on social media and how to limit your own access to gambling sites.
NYSpins Casino UK – my Conclusion
NYSpins Casino might be new to the UK market, but elsewhere it has turned heads with its metropolis-inspired platform, the hundreds of games on offer and interesting welcome bonus and loyalty scheme.
UK players will find this casino to be a fresh new addition to try out, made more exciting by its welcome bonus, particularly those no wagering free spins.
It is rare these days to find such an offer. This will surely make NYSpins a hit from the start!
Ready to check it out for yourself? If the answer is yes, then visit NYSpins using our link above!