Casumo

Casumo Review

Here at CasinoHawks we follow a straightforward step-by-step process to review online casinos. This covers all aspects of the sites, from licences and bonus offers to how to open an account. So, here is what you will learn by reading our detailed review of this popular brand: 

• Licences – Making sure those licences are all for a gaming environment that’s as secure as a fortified castle.
• Bonus and offers analysis – Analysing bonuses and offers for top nosh deals.
• How to open a new account – Assisting you in opening a new account effortlessly, quicker than a Londoner can say “cuppa tea.”
• Payments – Providing insights into deposit methods for smooth money management.
• The game selection – Showcasing an impressive game selection.
• How withdrawals work – What to do when it’s time to get your cash
• Customer Support – Offering guidance for resolving any issues you may encounter.
• The overall play experience – Our final opinion of playing at Casumo

Casumo licencing, safety, and trustworthiness

Any casino, no matter how big or popular, must prove that it’s a safe place to play. The primary way for a site to prove this is through its licence, which in the case of us Brits needs to be issued by the UK Gambling Commission (UKGC). Let’s see how Casumo fares in this instance:  

Casumo- complete list of licences

Casumo is licenced by the UKGC, further details can be found here:

• UKGC Account Number 39265

What makes Casumo safe

While the licence is all well and good, an online casino needs to do more to prove that it is to be trusted. Here is how you are covered while playing at Casumo: 

1. Safety of funds is covered by the casino’s use of reputable payment providers 
2. The Privacy Policy details how the casino uses your data, and points out how it is compliant with the EU General Data Protection Legislation (GDPR). 
3. All games are supplied by well-known and licenced providers, ensuring their fairness. 

Casumo awards and recognitions

Casumo is truly an award-winning casino! Check out the list of industry prizes it has received over the years! 

• 2023 International Gaming (IGA) Awards: Best Customer Service Company of the Year
• 2021 International Gaming (IGA) Awards: Shortlisted for Casino and Best Mobile Operator
• 2021 eGaming Review (EGR) Nordic Awards: Casino Operator of the Year
• 2021 eGaming Review (EGR) Marketing and Innovation Awards: Best Casino Marketing Campaign
• 2020 International Gaming (IGA) Awards: Online Casino Operator
• 2019 International Gaming (IGA) Awards: Online Casino Operator
• 2018 eGaming Review (EGR) Nordic Awards: Mobile Operator
• 2017 eGaming Review (EGR) Awards: Affiliate Program
• 2017 eGaming Review (EGR) Nordic Awards: Mobile Operator
• 2016 eGaming Review (EGR) Nordic Awards: In-House Innovation
• 2016 eGaming Review (EGR) Nordic Awards: Marketing Campaign
• 2015 eGaming Review (EGR) Awards: Innovation in Casino
• 2015 eGaming Review (EGR) Awards: Mobile Casino Product of the Year
• 2014 eGaming Review (EGR) Awards: Innovation in Casino
• 2013 eGaming Review (EGR) Awards: Rising Star

Welcome offers and promos – Grab a bonus at Casumo

Casumo UK Online Casino allows new players to enjoy a great welcome package that includes a set of Bonus Spins once they register.

Casumo new player bonus

If you decide to make your first deposit with Casumo, you stand to get a 100 % first deposit bonus of up to £100 and 50 bonus spins. The spins will be awarded on the Big Bass Bonanza online slot. Click the CasinoHawks link to claim!

The smallest possible deposit to qualify for the Casumo UK welcome bonus is £20. A wagering requirement of 30x applies to the first deposit bonus, and not all games contribute equally to the wagering requirement.

Casumo Free Spins Offer

Casumo has regular promotions that change each month, right now throughout the summer months they are celebrating Christmas (Yes, Christmas!). You can find various free spins promotions such as Holiday Treats Thursday with 20 Bonus Spins on Big Bass Christmas Bash. Keep an eye on the promotions section of the page as offers update frequently, there’s always something going on!

Casumo no deposit bonus

Casumo does not offer a no deposit bonus, at least at the time of writing. 

Casumo cashback bonus

On occasion, Casumo offers a cashback bonus. One of these was available last October, where every Tuesday, Wednesday, and Thursday customers could get a 20% cashback of up to £100 by playing select live casino titles. We will keep our eyes peeled to see if they repeat it this year!

Casumo Promotions and Tournaments

Casumo runs regular promotions and offers for players to enjoy. For instance, there are the Reel Races, daily slots tournaments with prizes that can be worth up to £2,000. There are also promotions organised together with game providers, like the Pragmatic Play Drops & Wins daily prize drops. 

Casumo VIP program

While Casumo doesn’t have an official VIP bonus program, it does have Valuables. This is basically a scheme that awards players with bonuses based on their activity. These bonuses can consist of bonus funds, deposit bonuses or bonus spins. Players get a notification whenever they receive a Valuable, which will contain all information on how and where to use it. 

How to register a new account with Casumo?

Registering an account in the UK at Casumo Casino will take you under two minutes to complete. It’s a pretty straightforward process, and each page has one field to fill out, making it easy to fly through the registration process.

Alright, here’s the rundown on how to get in on the action:

1. Start by entering your email address
2. Next, choose a password as secure as the Crown Jewels.
3. Pop in your phone number, so we can keep you in the loop with all the latest and greatest.
4. Now, claim your offer by entering a cool username – your gateway to bonuses and fun!

Documents and information you need to share with Casumo to open an account

Like every other UK online casino, Casumo needs to verify your identity before opening your account. This is due to Know Your Customer (KYC) procedures set by the UKGC. You need to submit a copy of three different documents as follows:

• Passport or photo ID to confirm your identity
• Proof of source of payment, such as a bank statement with your name on it
• Proof of address such as an electricity bill (not older than 6 months)

In addition, Casumo might make a Source of Wealth (SOW) request to confirm that you can indeed afford to play at the casino. In this case, you will need to upload one or more of the following documents: 

• Employment contract/payslip
• Contract of sale of property
• Share certificate
• Will or proof of inheritance
• Certificate of a lottery win or bank statement 

Casumo payment methods

Casumo offers a variety of payment methods through which one can make a deposit. Check the following table to see if there are any you already use!

Choose from a wide range of trusted payment providers, both traditional and e-wallet, at Casumo.

Cryptocurrencies available at Casumo

Unfortunately for the crypto enthusiasts, Casumo does not offer cryptocurrencies as a payment method.

Games you can play at Casumo

At Casumo online casino, you can play almost anything – choose from hundreds and hundreds of slots. Among them, you’ll find popular titles like Starburst and Gonzo’s Quest, classic games like Roulette and Blackjack, not to mention Keno and Scratch games.

Exclusive games and branded tables

While no slots are exclusive to Casumo, you will find live blackjack and roulette games featuring Casumo branding.

Recommended slots you can play at Casumo

When it comes to slots at Casumo casino, you’re in for a real treat with over 2000 thrilling titles! Picture this: a treasure trove of classics like Starburst and Book of Dead, alongside popular releases like Gonzo’s Quest and Jammin’ Jars.

Whether you’re into fruity delights or epic adventures, Casumo’s got ’em all! So, why not spin the reels of other classic slots like Mega Moolah, Immortal Romance, or Bonanza?

Top live dealer tables available at Casumo

Casumo’s live casino section carries live versions of all your casino favourites, including the familiar likes of Roulette, Poker and live blackjack, as well as the more exotic likes of live baccarat and live craps. Just get yourself a seat and enjoy!  

Game Shows you can play in Casumo

The Live Casino section also includes the site’s variety of game shows. You probably already enjoy Crazy Time and Sweet Bonanza Candyland, and many more await you to give them a go.

Game Providers

Among the game providers, you’ll find at Casumo Casino; some are popular game providers like Novomatic, Greentube, IGT, Thunderkick, WMS, Play N Go and Microgaming.

Time to collect your winnings? Here’s how to withdraw your money from Casumo

Once you’re ready to collect your winnings, there will be a few steps for you to follow.

Step by Step guide on how to withdraw from Casumo

From within your account, access the “Withdraw” button, which is available from the top right corner, then select your preferred payment method and make your withdrawal request.

Other important information to know when withdrawing 

Depending on your selected payment method, withdrawing your money could take 24 hours to 5 days in the UK.

Customer support

• Languages supported 

At Casumo, English is the primary language used for Customer Service queries.

• Help Centre

For any concerns you may have, you should easily be able to find a solution in the terms and conditions and FAQ section on the site. However, for more complex queries, contacting Customer Service via Live chat or email is possible.

• Other resources they offer (FAQ section, How bonuses work page)

Terms and conditions and an FAQ section are available on Casumo. You can also read about the casino site’s “Withdrawal Policy” here.

The overall play experience in Casumo

Casumo has one of the easiest-to-use websites out there. It might look plain at first, with its white background and purple highlights, but everything is easy to find, and you can quickly find your way to the games you want to play. Simplicity really is key here!

Casumo mobile experience

The website is fully optimised for mobile, allowing you to play all of the available games on your smartphone or tablet. In case you prefer a dedicated casino app, then you’re in luck – Casumo also offers exactly that! The Casumo app is available on both Google Play and Apple App Store, and includes everything you will find on the main website, including promotions, fast payments, and even dedicated customer support. 

Responsible Gambling

Casumo has its Responsible Gambling programme called “Play Okay” which consists of both tools and resources to help players combat gambling addiction, as well as manage their casino bankroll.

It’s refreshing to see how seriously Casumo takes the topic of safe gambling by its measures to ensure that all players get the necessary support they need to avoid falling into a rut.

Casu-much to enjoy!

Apart from a striking lobby filled with attractive and the very latest games, there’s much more to Casumo than meets the eye. It is a casino site that continues to impress with high-quality customer service, top promotions, and by catering to the growing need for proper gambling regulation.

As such, it comes as no surprise that since it was founded in 2012, Casumo casino has become one of the industry’s most recognised and popular names in online casinos.

Other Casinos to Play at If You Like Casumo:

• LeoVegas Casino
• Parimatch
• Mega Riches

Author

Dayna Clarke

Casino Content Manager

Dayna is a seasoned casino content expert with over ten years of experience in content management, journalism, PR, communications, and strategy. A native Brit and UK graduate, she excels at crafting compelling copy and narratives for some of the world's leading brands, with a keen focus on the casino industry.